General terms and conditions <GTC>
Policies of Pension Jeske
Terms and Conditions
As soon as a room is booked ( by phone or by email) and has been confirmed by the reception ( confirmation usually follows by email, with exception of last minute reservations which also can be done by phone ) an agreement been made between the guest and Pension Jeske. Verbal or written bookings forms a legally binding contract.
Guests are responsible for payment of all nights reserved regardless of their actual arrival or departure date.
We can´t guarantee you a specific room by booking.
In case the promised rooms are not available the Pension Jeske is obliged to offer another local equivalent room. These rooms can be located up to 4 km to the city center.
If a booking is taken out for a specific room and the room reserved is required to meet a specific guest need or due to circumstances beyond our control we reserve the right to transfer the booking to an alternative room of similar quality.
Prices quoted are in EURO and per night, room rates are subject to applicable taxes (currently 7%).
Cancellation by the Guest
Due to our small size cancellations affect us more significantly as in a hotel. For this reason we uphold a strict cancellation policy:
In the event of a cancellation up to 14 days prior to the scheduled date of arrival no charge will be made.
Cancellations or room booking changes received less than 14 days prior to the arrival date will be charged with 80% of the original full reservation amount.
Regardless of the early leaving the full amount of the original booking will be charged. The same ist he case if a guest has to leave the Pension Jeske due to termination an individuals stay because off unacceptable behaviour or as a result of actions which are likely to endanger or offend others ( guests or neighbours). In such circumstances any outstanding account must be settled, no refunds will be made.
Payment is possible by cash and is due by arrival.
Booked rooms can be checked in by special arrangement and time.
If your arrival will be later than 6 pm, please let us know ahead of time. Otherwise we reserve the right to rent the room to other guests if asked for.
Checkout time is at 10:30 am.
You are responsible and liable for any breakages or damages which you cause to the accomodation or ist contents. Please report these as soon as these occur , especially if you accidentally spill something – it is much easier to clean if we can act quickly. We reserve the right to charge for repair or making good if the damage is significant.
This agreement is governed by the laws of Germany.
Agreements which are not included in this policies are to be made in written form to be legally binding.
In case any rules of this agreement should not become binding an equivalent provision of the BGB/HGB will be in force.
If any provision of this agreement is found to be unenforceable by a court of competent jurisdiction, the other provisions shall nevertheless remain in full force and effect.